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Administration, Management & Human Resources, and who is suitable to pursue them

Administration


An Administrator provides office and administrative support to either a team or individual. This role is vital for the smooth-running of a business. Duties may include fielding telephone calls, receiving and directing visitors, word processing, creating spreadsheets and presentations, and filing. Additionally, Administrators are often responsible for specific projects and tasks, as well as overseeing the work of junior staff.

Administration duties and responsibilities of the job
Extensive software skills, internet research abilities and strong communication skills are required. An Administration job description may also have the title of Department Assistant, Coordinator or Personal Assistant. The job description should feature:


  • Answering incoming calls; taking messages and re-directing calls as required;
  • Dealing with email enquiries;
  • Taking minutes;
  • Diary management and arranging appointments, booking meeting rooms and conference facilities;
  • Data entry (sales figures, property listings etc.);
  • General office management such as ordering stationary;
  • Organising travel and accommodation for staff and customers;
  • Arranging both internal and external events;
  • Possibly maintaining the company social media accounts;
  • Providing administration support to Sales Reps, Property Managers and Senior Management.


Management


Management is defined as an act of managing people and their work, for achieving a common goal by using the organization’s resources. It creates an environment under which the manager and his subordinates can work together for the attainment of group objective. It is a group of people who use their skills and talent in running the complete system of the organization. It is an activity, a function, a process, a discipline and much more.

Planning, organizing, leading, motivating, controlling, coordination and decision making are the major activities performed by the management. Management brings together 5M’s of the organization, i.e. Men, Material, Machines, Methods, and Money. It is a result oriented activity, which focuses on achieving the desired output.


  • Management is a systematic way of managing people and things within the organization;
  • Management is an activity of business and functional level;
  • Management focuses on policy implementation, policy formulation is performed by the administration;
  • Functions of management are executive and governing;
  • Management makes decisions under the boundaries set by the administration;
  • A group of persons, who are employees of the organization is collectively known as management;
  • Management can be seen in the profit making organization like business enterprises;
  • Management is all about plans and actions;
  • Management plays an executive role in the organization;
  • The manager looks after the management of the organization;
  • Management focuses on managing people and their work.


Human resources


Human resources (HR) is the department within a business that is responsible for all things worker-related. That includes recruiting, vetting, selecting, hiring, on-boarding, training, promoting, paying, and firing employees and independent contractors. HR is also the department that stays on top of new legislation guiding how workers need to be treated during the hiring, working, and firing process.

HR is considered by many business strategists to be the most important of all company resources. That’s because employees can gain new skills, thereby increasing the size of a company’s competitive advantage over time. Other resources simply don’t have that capacity.

The list of tasks the HR department oversees is quite lengthy. Besides hiring and firing, HR professionals also take care of:
  • Recruiting;
  • Background checks;
  • Drug testing;
  • Relocation;
  • Training and professional development;
  • Compensation plan development;
  • Employee assistance plan;
  • Outplacement;
  • Payroll management;
  • Benefits administration;
  • Legal;
  • Employee relations.

A well-functioning HR department ensures that a business has all of the right employees it needs, at the right time, at an affordable cost, and it helps support the continued development of those workers, providing the company with an appreciating human asset.



If you like to view tertiary programs related to this article, click here to go to the list of recommendation.  If you are not sure which path you want to pursue for your tertiary education,  you should find this psychometric test here to be helpful in providing some aptitude breakdown and course suggestions upon completion of the test. Feel free to proceed to the test, it's free after all!
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