Bartender

Bartenders typically do the following:

Greet customers, give them menus, and inform them about daily specials
Take drink orders from customers
Pour wine and serve draft and bottled beer and other drinks and beverages
Mix drinks according to recipes
Check identification of customers, to ensure that they are of legal drinking age
Clean bars, tables, and work areas
Operate cash registers, collect payments from customers, and return change
Manage bar operation and order and maintain liquor and bar supplies

Bartenders fill drink orders either directly from customers at the bar or through waiters and waitresses who place drink orders for dining room customers. Bartenders must know a wide range of drink recipes and be able to mix drinks correctly, quickly, and without waste. They also must work well with waiters and waitresses and other kitchen staff to ensure that customers receive prompt service.

Some establishments, especially busy establishments with many customers, use equipment that automatically measures, pours, and mixes drinks at the push of a button. Bartenders who use this equipment, however, still must become familiar with the ingredients for special drink requests and be able to work quickly to handle numerous drink orders.

Bartenders in some establishments also use carbonated beverage dispensers, cocktail shakers and other accessories, commercial strainers, mist and trigger sprayers, and ice shaver machines.

In addition to mixing and serving drinks, bartenders stock and prepare garnishes for drinks and maintain an adequate supply of ice, glasses, and other bar supplies. They also may wash glassware and utensils and serve food to customers who eat at the bar. Bartenders are usually responsible for ordering and maintaining an inventory of liquor, mixers, and other bar supplies.

Some bartenders run their own bar or catering business. In addition to their standard bartending duties, they also are responsible for hiring, training, and supervising their staff, budgeting for and ordering supplies, and setting prices.

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Bartenders typically have an interest in the Helper and Persuader interest areas, according to the Holland Code framework. The Helping interest area indicates a focus on assisting, serving, counselling, or teaching other people. The Persuading interest area indicates a focus on influencing, motivating, and selling to other people.

If you are not sure whether you have a Helping or Persuading interest which might fit with a career as a bartender, you can take a career test to measure your interests.

Bartenders should also possess the following specific qualities:

Communication skills. Bartenders must listen carefully to their customers’ orders, explain drink and food items, and make menu recommendations. They also should be able to converse with customers on a variety of subjects, to create a friendly and welcoming environment at a bar.

Customer-service skills. Because establishments that serve alcohol rely on retaining current customers and attracting new ones, bartenders should have good customer-service skills to ensure repeat business.

Decision-making skills. Because of the legal issues that come with serving alcohol, bartenders must be able to make good decisions. For example, they should be able to detect intoxicated customers and deny further service to those individuals.

Interpersonal skills. Bartenders should be friendly, tactful, and attentive when dealing with customers. For example, they should be able to tell a joke and laugh with a customer to build rapport.

Physical stamina. Bartenders spend hours on their feet preparing drinks, serving customers, and sometimes lifting and carrying heavy cases of liquor, beer, and other bar supplies.

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Bartender

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